System Maintenance

Service Levels

Maintenance contract customers only as follows;

Bronze
Multiples 3-10 systems receive 30% discount (plus labour cost)

Silver
Multiples 3-10 systems receive 30% discount (plus labour cost)

Gold
Multiples 3-10 systems receive 30% discount (plus labour cost)

Labour cost allocated from time arrived, to time finished as per job sheet to be signed upon completion. Will vary to size & quantity of system(s) serviced/ maintained per visit as some outdoors will control multiple qty indoors.

Maintenance none-contract customers as follows;

Bronze
Multiples 3-10 systems receive 15% discount (plus labour cost)

Silver
Multiples 3-10 systems receive 15% discount (plus labour cost)

Gold
Multiples 3-10 systems receive 15% discount (plus labour cost)

Labour cost allocated from time arrived, to time finished as per job sheet to be signed upon completion. Will vary to size & quantity of system(s) serviced/maintained per visit as some outdoors will control multiple qty indoors.

Sites/businesses in use of 10+ systems receive an additional 15% discount to the ‘’Servicing Inclusions’’ percentage rate of discount.


Operational hours

In hours - Mon – Friday in normal operating hours 9am – 5pm

Out of hours - 5pm to 9am (weekdays & weekends)

Some works may be exempt from ‘’Out of Hours’’ with the provision of RAMS to assist Health & Safety at work for staff and customers upon assessments, to commence works in normal operating hours due to some businesses operating 6-7 days a week.

Once on-site, issue to be assessed and if not possible to resolve within included 1st hour, arrangements to be made for return with required parts to resolve at convenient/available time unless otherwise agreed at date/time occurred. Labour cost additional after first hour, as per job sheet to be signed for upon completion.

Contact Us

Mobile: 07944 625878
Email: hello@sjhbuildingservices.com

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